FAQ

We proudly offer a selection of baby car seats from reputable brands, including Diono, Britax, Graco, Safety 1st, and Evenflo. All products are sourced as authorized resellers to ensure quality and authenticity.

We have a comprehensive return and exchange policy. Customers can report issues within 14 days of product arrival. For detailed information, please refer to our Return and Exchange Policy.

Processing and handling typically takes one day, and we strive to ship products the same day when possible. All orders are shipped via FedEx with a standard 2-day shipping option. Shipping is free for all products.

We accept payments through Square Payment Gateway, allowing you to pay securely using major credit cards and other payment methods supported by Square.

All baby car seats sold through Dawn Bragg come with the manufacturer’s warranty. Warranty coverage varies by brand and product. Please refer to our Warranties page for more details.

You can reach our customer support team at:

Yes, you can cancel your order within 14 days. However, if you cancel after 14 days, a 15% restocking fee will apply. For more information, please refer to our Return and Exchange Policy.

Currently, we only ship within the United States and Canada. If you’re interested in international shipping, please contact us for assistance.

If your product arrives damaged, please contact us within 14 days of delivery. We will assist you with the return or exchange process as outlined in our Return and Exchange Policy.

For inquiries regarding bulk purchases and potential discounts, please contact our customer support team for assistance.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through the FedEx website.

Yes, we prioritize your privacy and security. For more information, please refer to our Privacy Policy.

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